Privacy Policy
1. Introduction
At B CLEAN NOT SORRY, we understand the importance of your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your personal information when you use our cleaning service website and related services. By using our services, you consent to the practices described in this policy.
2. Information We Collect
Personal Information
  • Contact Information: When you sign up for our services, make a booking, or contact our customer service, we may collect your name, email address, phone number, and physical address. This information is used to communicate with you about your service bookings, provide customer support, and deliver the cleaning services.
  • Payment Information: To process payments for our cleaning services, we collect payment details such as credit card numbers, expiration dates, and security codes. This information is handled securely by our trusted payment processors, and we do not store your full payment information on our servers.
  • Service – Related Information: We collect details about the cleaning services you request, including the type of service (e.g., regular cleaning, deep cleaning), the size of the area to be cleaned, and any special instructions or preferences you provide. This helps us to provide you with accurate service quotes and ensure that our cleaning teams meet your specific requirements.
Non – Personal Information
  • Log Data: Our servers automatically record certain information when you visit our website, such as your IP address, browser type, operating system, the pages you visit, and the time and date of your visit. This log data is used to analyze trends, administer the website, and improve the user experience.
  • Cookies and Similar Technologies: We use cookies, web beacons, and other similar technologies to enhance your browsing experience. Cookies are small text files that are stored on your device when you visit our website. They help us to remember your preferences, track your usage of the website, and analyze traffic patterns. You can choose to disable cookies in your browser settings, but this may affect your ability to use some features of our website.
3. How We Use Your Information
Providing Services
  • We use your personal information to schedule and deliver the cleaning services you have requested. This includes communicating with you to confirm your service bookings, providing updates on the status of your service, and sending reminders before the service is due.
  • Your service – related information is used to ensure that our cleaning teams are well – informed about your specific needs and preferences, allowing them to provide a high – quality cleaning service.
Improving Services
  • We analyze the non – personal information we collect, such as log data and usage patterns, to identify areas for improvement in our services. This helps us to optimize our website, enhance the user experience, and develop new features and services that better meet the needs of our customers.
  • We may also use your feedback and suggestions to improve the quality of our cleaning services and customer support.
Marketing and Communication
  • With your consent, we may use your email address to send you promotional emails about our cleaning services, special offers, and discounts. You can opt – out of these marketing emails at any time by clicking on the unsubscribe link provided in the email.
  • We may also use your contact information to send you important service – related announcements, such as changes to our services, policies, or emergency notifications.
4. Information Sharing and Disclosure
Third – Party Service Providers
  • We may share your personal information with third – party service providers who assist us in delivering our cleaning services, such as payment processors, background check companies, and cleaning supply vendors. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was shared.
  • For example, we share your payment information with our payment processors to facilitate secure transactions. We also use background check companies to screen our cleaning team members to ensure the safety and security of our customers.
Legal Requirements
  • We may disclose your personal information if required to do so by law, such as in response to a subpoena, court order, or government investigation. We will also disclose your information if we believe it is necessary to protect our rights, property, or the safety of our customers, employees, or the public.
5. Data Security
  • We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry – standard security technologies and procedures, such as firewalls, encryption, and secure socket layer (SSL) technology, to safeguard your data.
  • Our employees are trained on data security best practices, and access to your personal information is restricted to those who need it to perform their job functions.
  • However, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.
6. Your Rights
  • Access and Correction: You have the right to access the personal information we hold about you and to request that we correct any inaccurate or incomplete information. You can do this by contacting our customer service team.
  • Opt – Out: You have the right to opt – out of receiving marketing emails from us at any time. You can also choose to disable cookies in your browser settings to limit our use of certain tracking technologies.
  • Data Deletion: In certain circumstances, you may request that we delete your personal information. However, we may need to retain some information for legal or business reasons, such as to comply with tax laws or to maintain records of service transactions.
7. Changes to this Privacy Policy
  • We may update this privacy policy from time to time to reflect changes in our business practices, legal requirements, or technological developments. We will notify you of any material changes to the policy by posting a notice on our website or sending you an email.
  • It is your responsibility to review this privacy policy periodically to stay informed about how we are protecting your privacy.
8. Contact Us
If you have any questions, concerns, or suggestions regarding our privacy policy or the handling of your personal information, please contact us at:
  • Email:admin@bcleannotsorry.com
  • Address:335 LOWER DOWDA MILL RD JASPER, GA 30143 USA
  • Phone:+1(334)802-0146
We are committed to addressing your privacy – related issues in a timely and satisfactory manner.
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